Centre for Policy Studies

I found it interesting recently to try out the government on-line benefits adviser service, which can be found under "Benefits and financial support" on the www.direct.gov.uk website. (There are other similar on-line services which are available -see for example the "turn2us" site).

I used the service for an imaginary lady I called "speciwoman" who was single, unemployed, and had three children, one disabled. It didn't take long to answer all the...

Read more: A step forward for simplifying benefits